Rewards - RibCrib

How is RibCrib Rewards changing?Our loyalty program is transitioning to a points-based system on July 26, 2024. From now on, you’ll receive 10 points for every $1 spent. You’ll be able to save up points and spend them on the rewards you want.

How will I redeem my points?Once you’ve earned enough points, head to the RibCrib Rewards library in the app and spend them on favorites like Chips and Queso, Super Spud, or even a 3-Bone Basket. Treat yourself!

What happens to the rewards in my wallet?Any rewards waiting to be redeemed in your current wallet will still be available. Moving forward, points will expire 12 months after your last qualifying purchase.

Will I lose my current progress?Not at all. When our transition to points occurs, your progress will automatically convert to the new system and you’ll pick up right where you left off.

Can I earn rewards progress if I use cash? Yes! If you make a cash purchase, you can submit your receipt through the app for credit. Simply go to the "Rewards" page then to the "More" section (Apple iOS) or scroll down (Android) and click the 'send photo of receipt' button. Make sure the location address, date, amount, and method of payment are clear in the photo to ensure quick processing.

Can I use multiple credit cards to earn rewards? Yes! Any card you have registered to your account will earn rewards at participating merchants. You can register as many cards as you like.

At this time you can earn progress with Visa, MasterCard, and American Express. Some cards may not accrue progress (the card companies sometimes don't send us notifications for pre-paid cards, cards issued outside the US, etc). If that happens, just send us a snapshot of the receipt.

Can I use a gift card to make purchases online? Yes, but you will not earn rewards from using a gift card.
Why do you need my credit card? We use your credit card to track your purchases and give you automatic credit toward your next reward. This means you don’t have to carry an extra card or enter your phone number or email address at the time of purchase. The more purchases you make that are automatically detected means more rewards for you!

Is my credit card information stored? No. We neither store nor see your credit card information. We integrate directly with Visa, MasterCard and American Express, who already have your card information. By entering your credit card, your purchases will automatically credit toward your next reward. When you register your card with the app, your card number is encrypted and your card provider sends us a notification when you use it to make a purchase at a participating location.

We never know your number or even see your credit card. We will not and cannot charge your card, nor can your card be stolen from us - we do not have your card information. All data sent to and from your phone is encrypted.

Gettin' the Good Stuff